In most companies, sales or customer service representatives are responsible for providing fast, effective sales support with comprehensive knowledge of company products. These teams must be able to provide information on incoming customer orders or process orders in many cases where the orders are similar in items or quantity. In these situations, Oracle JD Edwards (JDE) 9.2 EnterpriseOne’s (E1) Sales Order Templates and Guides feature makes creating a sales order much easier.
How to Use the Sales Order Templates and Guides Feature
To begin working with the Sales Order Template feature, the user starts by opening the “My Customers” application to view a list of customers they have been assigned to. When the user opens the Enter New Order form, the Sold To and Branch/Plant fields will be populated automatically.
With the Order Guides feature activated, the system opens the Order Guides Power Edit program when the user clicks anywhere on the grid area of the form.
The Sales Order Guide feature provides the user with a list of available order templates to use for a new sales order. Templates are filtered by the Sold To, Ship To, or Any customer fields. When the user selects a template, they can load the detail area of the form with the items included in the template. Users can see the customer’s available credit limit, total exposure, current order total, the amount of credit that is available, and any items associated with the order template.