SALESFORCE INTEGRATION SERVICES & TECHNOLOGIES

Salesforce does a great job in bringing companies and customers together by breaking down the traditional technology silos between marketing, sales, customer service and operations teams. Business performance can further be enhanced by integrating Salesforce with other core business applications.

Several key business processes including Order Fulfillment, Invoicing, Customer Support and Field Service Management span across multiple enterprise systems. It is critical for information to flow across multiple systems seamlessly to prevent duplicate data entry and errors due to a lack of data visibility.

In many companies, a true 360-degree view of customers including everything from buying habits and preferences to order history and payments can only be achieved by integrating Salesforce with multiple backend systems.

INTEGRATION SERVICES

As a system integrator, Smartbridge has completed hundreds of integration projects. Here are a few examples of Salesforce integration use cases that our team has implemented.

ENHANCED ORDER & INVOICE VISIBILITY

ADDITIONAL SYSTEMS:
SAP
INDUSTRY:
Life Sciences

Data integration to synchronize Accounts, Products and Orders from SAP to Salesforce.

SERVICEMAX IMPLEMENTATION

ADDITIONAL SYSTEMS:
ServiceMax, Microsoft Dynamics AX, Boomi
INDUSTRY:
Construction

Integrate Dynamics with ServiceMax for end-to-end work order management and master data synchronization. Read more >

ORDER & RETURN MANAGEMENT

ADDITIONAL SYSTEMS:
Microsoft Dynamics AX, MuleSoft
INDUSTRY:
Manufacturing

Integration to create new Salesforce orders in the ERP system and track order status. Read more >

B2B INTEGRATION

ADDITIONAL SYSTEMS:
NetSuite
INDUSTRY:
Energy

Integrate Customer, Contacts, and Sales Order data between Salesforce CRM and NetSuite ERP for seamless training order processing.

HUBSPOT INTEGRATION

ADDITIONAL SYSTEMS:
HubSpot
INDUSTRY:
Medical Devices

Integrate HubSpot digital marketing platform with Salesforce to synchronize lead, opportunity and contact data between both the platforms. Read more >

INTEGRATION TECHNOLOGIES

Our integration experts will work closely with you to understand your specific business requirements and develop a custom integration strategy and architecture to achieve your objectives. We use various cloud and on-premise integration technologies to tackle your demands.

MuleSoft

MuleSoft, a Salesforce product, is well suited for this role. A great example is when you find the need to connect your on-premise systems with your SaaS applications, such as Sales Cloud or Service Cloud.

Boomi

Smartbridge has partnered with Boomi to bring connected experiences and agility with integration. Boomi, combined with Salesforce, transforms the way an organization can connect, create, manage, exchange, flow and govern their applications and data.

Microsoft Azure Synapse

Microsoft Azure Synapse Analytics is a great tool to connect to Salesforce and copy CRM data into cloud data repositories. Organizations that use Microsoft Azure as part of their core cloud data strategy can level Azure Synapse to seamlessly connect with Salesforce.