10. BUILD an implementation team with the right expertise mix
Automation initiatives should rightfully start in the business. However, a variety of skills such as project management, business process documentation and analysis, RPA tools, architecture, database technology, and VB scripting are required to successfully implement RPA bots.
We at Smartbridge, while working with companies exploring automation with RPA technologies, often find that the initial forays into RPA are made by tech-savvy business analysts, not IT. However, soon after building an initial prototype, they often find themselves at a dead-end, trying to figure out what they should do next to operationalize the prototype.