ROBOTIC PROCESS AUTOMATION FOR OPERATIONS

RPA for Operations

Today, various businesses are digitizing vital parts of their operations, which entails failing fast through an agile work environment. Perhaps the most important element in producing operational efficiency is empowering your workforce through innovative ideologies, and assessing aspects of your operational processes for automation candidates.

What’s the Impact?

The impact of RPA on business operations is virtually unlimited, expanding its dynamic reach between various industries like food service and manufacturing. Operations managers can manipulate RPA to create workarounds, circumvent processes, and re-engineer system work. RPA can also be used as a tool to empower staff to identify candidates for automation, and try new ideas to fix perennial problems.

Domino’s Pizza is an example of an organization that used automation technologies to increase the experience of both back-office employees and customers. With new efficiencies like in-store kiosks, real-time order tracking and virtual order assistants (DOM), the customer experience was optimized while back-of-house operations were streamlined.

30%

By 2024, organizations will lower operational costs by 30% by combining hyperautomation technologies with redesigned operational processes.

Gartner 2020 Predictions

Digitizing Operational Efficiencies

  • Ignite innovation, reduce stagnancy
  • Enhance customer experience
  • Reduce operational costs
  • Digitize time-sensitive processes
  • Introduce hyperautomation

Practical Applications for RPA in Operations

  • Customer Ordering: Customers and vendors can place/track orders through self-service help options and unique credentials.

  • Manufacturing: Manufacturers must juggle labor and various time-intensive processes such as inventory, procurement and customer communication, all which can be automated.

  • Sales and Orders: Sales operations encompass tasks like CRM data entries and ERP accounting updates, both candidates for automation.

  • Food Service: Restaurants are constantly met with the pressure to innovate front and back-of-house operations to ensure their product is desired in the right medium.

Demos, Use Cases and Resources

As UiPath and Automation Anywhere implementation partners and resellers, we’ve gained extensive experience implementing RPA into the processes of enteprise-level operations departments. Explore our insights below to see our solutions in action.

Our RPA experts can help you identify candidates for automation.

Contact the RPA team

There’s more to explore at Smartbridge.com!

Sign up to be notified when we publish articles, news, videos and more!