RPA SUPPORT AND MAINTENANCE

rpa support and maintenance
rpa support and maintenance

  • Did you recently go through a new RPA implementation?

  • Do you have a hard time supporting your software bots?

  • Did you recently lose an admin or need an extra hand to keep up with growing automation needs?

  • Have you been holding off on high-value projects and job functions because your team is too busy administering your RPA solution?

With any system, there will be maintenance involved to keep it efficient and running properly. Smartbridge’s automation specialists are here to help you with your team’s administration needs.

Our RPA support and maintenance services can be tailored to meet your needs from ongoing admin support to enhancement services.

Our RPA Support and Maintenance Services

  Operations Support

  • Monitoring and reporting of bot execution

  • Environment management

  • Monthly metrics and dashboards

User Provisioning and Management

  • Provision new users

  • Role maintenance

  • License management

  RPA Support and Maintenance

  • Level 1, 2, and 3 support

  • Access management

  • Troubleshooting and debugging

  • Process tuning and performance improvements

  • Coordinate and manage issues with software vendor

RPA Infrastructure

  • Platform upgrades

  • Monitor logs and perform cleanup

  • Add on servers and components

Alleviate the strain on your employees.

Smartbridge provides custom RPA support services to fit your needs.