SALESFORCE

COMMUNITY CLOUD

Salesforce Community Cloud allows you to build personalized experiences for customers and partners. With just a few clicks, you can create portals, sites, and forums that are accessible to users from anywhere.

Built-in integrations with Sales, Marketing, and Service Cloud extend business processes and provide essential data to your users.

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community cloud

DESIGN CUSTOM CONNECTED EXPERIENCES

Community Cloud offers out-of-the-box templates that are completely customizable without a single line of code that allows anyone in your organization to build CRM powered sites and portals. Easily add personalized branding, build your own content asset library or connect your own third-party CMS.

MANAGE YOUR RELATIONSHIPS WITH PARTNERS

Tailor portals and sites to specific users such as your channel partners to provide them with guided onboarding so they can dive right into your organization’s partner ecosystem. Give them the tools and information they need to successfully sell your product without having to fish for data or resources.

CREATE A SPACE DEDICATED TO CUSTOMER SERVICE

Personalized self-service forums and portals allow your customers to quickly find answers, manage their accounts, and collaborate with your organization’s community. Customers will be able to schedule appointments, pay bills, and more on their own time or find answers to their questions by accessing articles and FAQs.

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