Salesforce for Manufacturing

Optimizing Experiences and Streamlining Processes in the Manufacturing Industry

Manufacturing today is evolving faster than ever in the digital world with the help of technological solutions like the Salesforce platform. Companies are able to predict customer demand, deliver end-to-end engagement to customers with data insights for marketing and sales, help collaboration with dealers and partners, and provide tools to assist field service workers.

Here’s what Salesforce can do for manufacturing:

  • Accelerate Channel Management

  • Optimize Field Service

  • Streamline Distribution and Purchasing Experiences

  • Digitize Lifecycle Marketing

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Demand Forecasting

The manufacturing industry’s role to consumers has gradually evolved over the years thanks to the advancement and acceleration of technology. Waiting for customer demand has shifted to forecasting customer demand with newfound insights. Connectedness between dealers and distributors has become more important now than ever, meaning the management of channel partners needs to be as streamlined as possible.

Salesforce provides this with partner portals, apps, and workflows to facilitate collaboration amongst all teams. Sales have access to customer-centric data to view forecasts, supplies, and more.

0%
of manufacturing enterprises realize above-average business value from IT spending in digitization at a reasonable cost when compared with peers.
Source: Gartner
salesforce for manufacturing

Learn more about how customer-centric technology like Salesforce is transforming the state of manufacturing

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Keep Production Running Smoothly

Manufacturing is all about efficiency and optimization, but what happens when there’s a hiccup in production? With custom apps in Salesforce, your factory floor workers can notify management of any maintenance issues that may arise.

This ensures that all problems are documented and reported, maintenance can resolves issues immediately, and customers that might be tied to that production can be notified of delays.

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