In early 2017, Microsoft formally launched Microsoft Teams as part of an effort to compete with majority market share holder, Slack. Over the years, the platform has gained its own following given its seamless integration with Office 365 at no added cost.
In 2020, the world found itself in a global crisis due to the pandemic and the need for virtual collaboration exploded. Microsoft, nor anyone really, expected that to happen, however, they were in prime position to take advantage and deliver value to fill that need.
In just over a year from April 2020, the average for Daily Active Users skyrocketed from 75 million to 145 million! This begs the question, why Microsoft Teams?