What is Microsoft Power Automate?

Beyond RPA: A deeper look at the Power Platform tool

Microsoft Power Automate helps you streamline repetitive tasks with automated workflows between business applications and services. We’ll explore some of the key features and benefits of the platform here.

This article has been updated in 2025 to reflect the latest features in Microsoft Power Automate, including Copilot, process mining, and expanded desktop automation capabilities.

Microsoft Power Automate is a comprehensive, integrated automation platform with advanced digital process automation (DPA), robotic process automation (RPA), and process mining capabilities. With the power of low-code and AI, you are in the driver’s seat to securely automate your organization at scale.

Microsoft Power Automate boosts user productivity, allowing them to put intelligent workflows to use with minimal effort. Using pre-built connectors, users can build time-saving workflows that can do anything from individual tasks to large-scale systems with seamless integrations.

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These secure workflows also include cloud-based functionality such as data loss prevention, identity, and access management services. With the ability to automate time-consuming manual tasks with built-in AI capabilities, there’s more time to focus on strategic, high-value opportunities in the business.

The main advantage of this platform is that it’s built for integration on a broader ecosystem of services that leverage automation, which in return gives your organization a head start on hyperautomation. It also offers low-code AI, enabling any user to leverage these capabilities within their automated solutions.

Microsoft Power Automate was created not only for citizen integrators and IT members, but it was also made for non-technical business users in mind. This puts automation tools in the hands of every employee, empowering people to create their own solutions within an easy-to-use platform.

As an advanced integration tool, Microsoft Power Automate connects to over 1,000 out-of-the-box data sources, such as Google Sheets, Dynamics 365, SharePoint, Salesforce, and OneDrive. (some connectors are “premium” or “third-party” and can have cost or license implications.)

How Does Microsoft Power Automate Work?

Automations are either started manually, scheduled, or triggered by an action. These automations, called flows, can run in the cloud (Cloud Flows) or on a local device or virtual machine (Desktop Flows).

Cloud Flows run in Microsoft’s datacenters, like Azure, and don’t require a user interface. Desktop Flows, powered by Power Automate for Desktop, handle local user interface automation and traditional Robotic Process Automation (RPA) scenarios.

Today, many automations combine both approaches. Cloud Flows can trigger and manage Desktop Flows through secure agents, giving organizations flexibility to automate across systems that are cloud-based, on-premises, or hybrid.

 

Here are the automation tools inside of Power Automate:

  • Cloud Flows:  Automations managed in the cloud through your web browser or the Power Automate portal. They can be started manually, triggered by an event, or scheduled to run on a timetable. Cloud Flows are the best option for connecting to third-party cloud services, APIs, Microsoft 365 apps, and AI Builder models. They now also work seamlessly with on-premises data through gateways, and can trigger or manage Desktop Flows when processes span both cloud and local systems.

  • AI Builder: A built-in AI and machine learning tool that can be added to your solutions to extract, categorize, and process information. It goes beyond optical character recognition, offering prebuilt models for form processing, text and image classification, sentiment analysis, and prediction. These models integrate directly into your flows, making it easier to add intelligence without building custom AI. Microsoft continues to expand the library of models, so new capabilities are added regularly.

  • Desktop Flows:  With Power Automate for Desktop, you can build automations that interact with applications on your computer or virtual machines. These automations can be created with drag-and-drop actions or by recording your desktop activity. It is Microsoft’s dedicated tool for RPA, designed to handle user interface tasks that aren’t easily managed in the cloud. Desktop Flows can also be triggered and managed by Cloud Flows, giving organizations flexibility to automate across both local and cloud systems.

  • Business Process Flows: With business process flows, you can guide users through the exact steps needed to complete a business scenario inside a structured app built on Microsoft Dataverse (often called a model-driven app, such as Dynamics 365). They ensure data is entered consistently and work is done in the right order. Cloud Flows can be tied to each stage. For example, completing a step can trigger an approval request or create a follow-up task. This helps users stay focused on their work while the system handles the repetitive details.
  • Process Mining (formerly Process Advisor): A tool in Power Automate that helps you visualize how work actually gets done. By analyzing data from systems and user activity, it identifies bottlenecks, inefficiencies, and opportunities for automation. It’s now part of the Power Platform’s Automation Center, giving you added insights into ROI and the overall impact of your automations.

Automate Anytime and Anywhere

Microsoft Power Automate gives you the flexibility to build and run automations across desktop, web, mobile, and Microsoft Teams. Wherever you work, there’s a way to automate.

Power Automate for Desktop

Build automations on Windows with Power Automate for Desktop, Microsoft’s RPA tool. You can create flows using drag-and-drop actions, record desktop activity, or take advantage of newer features like improved web automation and secure credential handling.

Power Automate for Microsoft Teams

Stay in your Teams hub and automate without switching apps. From alerts and notifications to approvals and task creation, you can now build flows directly in Teams with prebuilt templates and Copilot assistance.

Power Automate for Mobile

The mobile app for iOS and Android lets you manage and run your flows on the go. You can create new cloud flows, approve requests, and trigger automations from your phone.

Power Automate for Web

The web portal is the central place to create, manage, and monitor all your flows. It brings together your cloud automations, desktop flows, and process mining insights in one interface.

Automation Got Easier with AI

Power Automate now includes several AI-powered features that make building and managing flows faster and more intuitive.

Describe it to Design it lets you create flows by simply describing what you need in natural language. It automatically suggests triggers and actions, reducing the time it takes to get started.

Copilot is built directly into Power Automate as your assistant for flow building. It can recommend actions, help write expressions, troubleshoot errors, and suggest improvements to existing flows.

AI capabilities also extend into content generation and analysis. You can add actions that create or refine text, summarize customer feedback, or extract insights from documents, powered by Microsoft’s latest AI models.

These features are part of Microsoft’s broader Copilot strategy, which is bringing AI assistance into tools like Office, Teams, and Dynamics 365. That means users get a consistent experience across the apps they already work in, making automation easier to adopt and scale across the business.

Part of A Bigger Toolbox – The Power Platform

Power Automate is part of Microsoft’s low-code suite known as the Power Platform, which also includes Power BI, Power Apps, Power Pages, and Copilot Studio (formerly Power Virtual Agents). These tools are designed to work together and share Microsoft Dataverse, a secure and scalable data platform that provides storage, business rules, and integration across the suite.

The Power Platform also connects seamlessly with the broader Microsoft ecosystem, including Microsoft 365, Dynamics 365, Teams, Azure, and hundreds of third-party services. This makes it easier to build solutions that span analytics, automation, apps, and AI without leaving the Microsoft environment.

What is Microsoft Power Automate - the full Power Platform suite

Is Microsoft Power Automate Right for You?

A systematic approach to manual tasks

With its seamless integration across Microsoft and third-party tools, Power Automate makes it easier to automate manual tasks, reduce errors, and free up time for more valuable work.

Power Automate Platform Highlights:

  • Hundreds of prebuilt templates and a user-friendly design experience
  • Deep integration with AI Builder and Copilot for smarter automations
  • Flexible connectivity with Microsoft apps and hundreds of third-party services, plus support for custom connectors
  • Multiple trigger types — scheduled, event-based, or manual
  • Built-in error handling and monitoring to keep flows running reliably

Is Power Automate Leaving in 2026 or Beyond?

This article originated on Smartbridge.com many years ago and remains one of our most popular posts to date.
As we sit here and update it in late 2025, there are early murmurs about the future of Power Automate. Some say that it will be antiquated in less than 5 years, be absorbed into Copilot, or altogether leave the Power Platform. Of course, Microsoft says nothing of the sort either way at the moment.

At Smartbridge we agree with others that Power Automate plays a critical role in enterprise solutions, especially where pure AI solutions are not the best fit, or overkill. Power Automate is deeply tethered to many other tools and the act of removing it would not be an easy accomplishment. We will definitely keep watch on this topic, but we don’t expect a significant evolution. Power Automate is the glue of the Power Platform!

According to Forrester’s Total Economic Impact of Microsoft Power Automate study (commissioned by Microsoft), organizations achieved a 199% ROI over three years, with an average of $1.4 million in worker time savings. While results vary, the study shows the measurable impact automation can have when scaled across the business.

Power Automate is an enterprise-ready platform that supports both technical and non-technical users in building automations. From simple to complex workflows, it provides secure, scalable tools that work across departments and industries. Everything can be managed in one place, making it easier to monitor and expand automations over time.

By reducing repetitive, manual tasks, Power Automate frees employees to focus on higher-value, strategic work.

Let us know how we can help you implement and integrate Microsoft Power Automate into your technology ecosystem.

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