SALESFORCE INTEGRATION SERVICES & TECHNOLOGIES
Salesforce does a great job in bringing companies and customers together by breaking down the traditional technology silos between marketing, sales, customer service and operations teams. Business performance can further be enhanced by integrating Salesforce with other core business applications.
Several key business processes including Order Fulfillment, Invoicing, Customer Support and Field Service Management span across multiple enterprise systems. It is critical for information to flow across multiple systems seamlessly to prevent duplicate data entry and errors due to a lack of data visibility.
In many companies, a true 360-degree view of customers including everything from buying habits and preferences to order history and payments can only be achieved by integrating Salesforce with multiple backend systems.
INTEGRATION SERVICES
INTEGRATION TECHNOLOGIES
MuleSoft
MuleSoft, a Salesforce product, is well suited for this role. A great example is when you find the need to connect your on-premise systems with your SaaS applications, such as Sales Cloud or Service Cloud.
Boomi
Smartbridge has partnered with Boomi to bring connected experiences and agility with integration. Boomi, combined with Salesforce, transforms the way an organization can connect, create, manage, exchange, flow and govern their applications and data.
Microsoft Azure Synapse
Microsoft Azure Synapse Analytics is a great tool to connect to Salesforce and copy CRM data into cloud data repositories. Organizations that use Microsoft Azure as part of their core cloud data strategy can leverage Azure Synapse to seamlessly connect with Salesforce.
