A global facilities services company, a $7B leader, decided to modernize its data architecture and analytics capabilities enterprise-wide. They selected DSI and Smartbridge to develop a roadmap to help the company reach its future state goals and vision.
Following a structured best practice-based methodology, Smartbridge assessed, analyzed and established the People, Process, and Technology components of a new BI Strategy. Focusing on this strategy would allow the company to achieve the desired results and improve the customer service the company delivers to its corporate customers.
Iidentified the “demand” for BI from various stakeholder groups,
Assessed the “supply” of data, skills and processes to meet the demand,
Developed a multi-year roadmap of increasing maturity, and
Made recommendations to balance quick wins with long term objectives.