Public Sector Services

T exas state and local government entities and officials are transforming themselves in how they serve our citizens every day. Technology is driving innovation in government services in the way the next generation of millennials expect.

Smartbridge offers services in the Information Technology Procurement Assistance category under contract with DIR.

(Smartbridge Contract DIR-TSO-3971)

Deliverables Based IT Services (DBITS)

The Texas Department of Information Resources (Texas DIR) offers Deliverables-Based IT Services (DBITS) to Texas governmental and public educational entities through DIR’s Cooperative (Co-op) Contracts program.

DIR Cooperative Contracts Program:
The Cooperative Contracts program allows eligible customers to purchase items directly from a DIR-contracted vendor. Customers contact the vendor for product and pricing information and then send their purchase orders, with the DIR contract number, and payments directly to the vendor, not to DIR. This streamlines the order process so customers receive their products/services quickly.

Technology Categories Awarded

Smartbridge is authorized to provide Texas DIR customers with services in the following category:

  • Information Technology Procurement Assistance


DIR Contract Number:

For Quotes, Purchase Orders and Warranty Information:

Tina Reeder
+1 713.360.2500

Sri Raju, CEO
+1 713.360.2500

Services include: Business process and technology enablement strategic planning, process and architecture design, requirements gathering,  IT Statement of Work (SOW) and/or Request for Offer (RFO) development change management solutions; business process mapping and improvement solutions; use case development services; business case development; alternative analysis and feasibility studies; system requirement specification services, RFP/RFQ/RFI development services, and provider evaluation, selection and transition solutions.

How to Order

The customer must complete a Statement of Work (SOW) which must be in the form contained in Appendix C.

  • Appendix C, Statement of Work (SOW) – PDF (56 KB)
  • Use the Statement of Work template and include the minimum suggested items.
  • The customer should negotiate pricing of deliverables directly with vendor.
  • The customer and vendor(s) may work together to improve the SOW.
  • The customer may negotiate the terms and conditions of a SOW to suit their business needs, so long as the SOW terms and conditions do not conflict with or weaken the terms of the contract.
  • The vendor may only provide services in awarded Technology Categories.
  • In order to be awarded a Purchase Order hereunder, the vendor must respond, in writing, to a SOW for services as issued by customers, consistent with the Terms and Conditions of the contract.
  • The vendor may begin work ONLY after receiving:
    1) a SOW signed by authorized representatives of both the customer and the vendor
    2) a Purchase Order is provided by the customer
  • The value of any one SOW may not exceed $10 million for voluntary eligible customers, $5 million for state agencies, including all extensions, renewals and change orders. See Eligibility Overview for more information.
Learn more about the DIR Cooperative Contracts program
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