Related Services Offered
Smartbridge offers professional services to DIR customers to assist with the implementation of the software products we sell. These services include:
Strategic planning, process and architecture design, requirements gathering, design, implementation, testing/quality assurance, production migration, change management, and technology support.
How to Order
Please contact your dedicated Smartbridge sales representative for assistance in contract-related questions. Refer to the DIR-TSO-4396 Pricing List here.
Smartbridge shall provide software and services after receiving:
1) a contract/SOW signed by authorized representatives of both the customer and the vendor
2) a Purchase Order is provided by the customer (Resulting Purchase Order must reference DIR contract number DIR-TSO-4396)
Warranty and Returns
Smartbridge adheres to the software vendor’s published policies concerning product warranties and returns as established on the date of procurement of the product by DIR Customer. Smartbridge does not add any additional warranty or returns burden.