The client, a global facilities management company, was challenged with non-standard procurement processes, and lack of purchasing visibility. In addition, purchasing processes were heavily manual and prone to errors in receiving and payment. Smartbridge helped the client implement a streamlined Procure-to-Pay process, leveraging EDI with Smarter Commerce.
The new process utilized a standardized supplier catalog and approval workflow process to better manage purchases, and improve visibility to project spend. The EDI process automated purchase orders, receiving, and invoices enabling an efficient and controlled procurement process.