What signals that outdated IT technology is hurting a company?
Companies across every industry are seeing digital transformation happening around them and fear what may happen to them if they don’t transform quickly. Digitally savvy competition, as well as new market entrants who may disrupt their industry, are a threat to any organization.
C-Suite executives are waking up to the fact that the change needed in their organization is fundamentally a business transformation that re-imagines how they must interact and engage with their customers in a whole different way to deliver exceptional customer experience, create stickiness, and capture increased share of their wallet. Digital technologies are the tools to achieve this transformation.