Smartbridge partnered with RPA Today to host the webinar, Automation and the Collaborative CIO, to feature one of our client’s insightful automation experience, best practices, and lessons learned.
The webinar was moderated by Steve Casco, Founder & CEO of the Industry Trade Publication, RPA Today. RPA Today covers the billion-dollar, automation industry in the midst of unprecedented growth and shares automation’s continued progress with original content covering the people, companies, insightful trends, and stories. Casco opens the webinar by stating,
“No matter who you may be on the other end of this presentation, the chances are really high Jesse has been in your shoes. Regardless of your age, your experience, or the company you’re working for, there is something you can learn from Jesse’s automation experience.”
Jesse Carrillo has been with Hines for over 27 years and has received promotion after promotion throughout his time there. Before he was the CIO, he was the CTO, before that the Director of Application development, before that the Manager of Application development, and prior to that, he was a developer.
Carrillo is currently the SVP and CIO of Hines, a global real estate development, investment, and management firm with a footprint in 225 cities in 27 countries. Hines currently manages 170+ developments around the world and has a portfolio of over 634 properties.
Since Hines is an extremely large firm, RPA plays a key role in driving operational efficiency, especially when it comes to the IT department’s accounts payable invoice processing. Hines doesn’t have a designated, central processing team within the firm, thus, every department and every property must process their own invoices.
By working with Smartbridge, our RPA team took a look at their manual processes such as how Hines receives invoices from multiple sources and then loads them into their ERP system.