JD Edwards Managed ServicesEnsure peak performance 24/7
Avoid support challenges due to your staff turnover, vacations, illness and knowledge gaps.
At Smartbridge, we have a 20+ year track record of providing managed services for our clients as their long-term technology partner. We provide an extensive portfolio of managed services to keep your business operating smoothly, while enabling future growth and expansion.
Smartbridge is your one-stop partner for your JD Edwards EnterpriseOne and World functional and technical long-term support needs, including CNC, development and QA.
JD Edwards E1 CNC Services
- Architecture design and implementation
- Application technical upgrades
- Tools upgrade, system planning, and security
- ESUs, patches, maintenance
- Administration, package builds, monitoring
- Diagnostics, troubleshooting, and analysis
- Performance tuning and ongoing maintenance
- Job monitoring and escalation
- DR architecture, implementation and management
Third-party application support such as DSI, Inspyrus, ReportsNow, Q Software, ArcTools and more.
- High availability hosting on private or public cloud
Database Administration Services
- Support SQL Server and Oracle platforms
High availability architecture
- Database back-ups, restores and management
Performance tuning – analysis and ongoing maintenance
Storage management, archival and restore
DR architecture, implementation and management
JD Edwards E1 & World Support Services
Functional Support – all modules
Technical Support – development, code maintenance, retrofit, conversion
Reporting – BI Publisher, OBIEE or OneView