Remote Workforce Solutions & Business Critical System Support

Smartbridge has always partnered with clients to drive business transformation strategy and digital roadmaps. This often entails implementations of new innovative technologies, and modernizing systems to automate business processes.

Given the COVID-19 response that is requiring businesses to quickly pivot to new business priorities, Smartbridge is pleased to make you aware of services our experienced staff can support immediately.

MANAGED SERVICES
MOBILE WORKFORCE
AUTOMATION (RPA)

Smartbridge’s 4-part approach to ensure you stay up and running:

  • Provide support and stop gap services as outlined below.

  • Offer these services at very reasonable rates.
  • Partner with products that directly impact your immediate needs to keep the lights on.
  • Share our knowledge regarding these technologies, their impact and changes due to COVID-19 (through our blog, podcast, social and personal communication).

MANAGED SERVICES TO SUPPORT BUSINESS CRITICAL SYSTEMS

Every business is in the same boat. You likely will need to find ways to re-purpose employees, allocate workforce appropriately, and triage necessary jobs and tasks. All potentially with a leaner workforce.

You may no longer have the luxury to support and maintain core business systems with a full-time dedicated employee.

The lifeblood of Smartbridge has always been to provide round-the-clock managed services due to staff turnover, vacations, illness and knowledge gaps. While our business model has always been to provide remote, offshore or onsite resources, we have adapted our processes to increase accommodation of offsite support for these core systems:

Salesforce Maintenance

Salesforce Support & Maintenance

Keep support for Salesforce includes:
User Data & Security, Data Management, Reports & Dashboards, and User Training.

Full Details
JD Edwards CNC Services

Oracle JD Edwards Managed Services

Highlights of our JDE CNC services include: Job monitoring and escalation, performance tuning, diagnostics, troubleshooting and analysis.

Full Details
Dell Boomi Managed Services

Dell Boomi Managed Services

Support for your Integration-Platform-as-a-Service with constant monitoring and error resolution.

Full Details
RPA managed services

Robotic Process Automation Managed Services

Technical support for bot management with UiPath, Automation Anywhere, and others.

Full Details
Application Maintenance

Custom Application Maintenance

Full application support and managed services include immediate break/fix work, features and enhancements, and performance monitoring.

FULL Details

Data & Analytics Managed Services

Managed analytics services may include support for any of the number of solutions we deploy.

Full Details

STOP GAP ARRANGEMENTS FOR MOBILE ‘BRING-YOUR-OWN-OFFICE’ AND FIELD WORKERS

Mobile-centric or work-from-home employees may not be entirely suited for efficiency and digitizing their typical workspace. If your organization needs quick and easy forms, secure access to shared digital assets or low and no-code solutions, we’re ready to assist.

Talk to us if you are seeking to solve pressing issues related to:

  • Reliability on back-office staff (due to paper-based processes)
  • Capturing data in offline work environments
  • Accessing applications from laptops and phones without investing in new hardware
  • Low to no code custom apps that are fast to deploy

Examples of Ready-to-Go applications

AUTOMATE TASKS WITH ROBOTIC PROCESS AUTOMATION

At some point you may likely find yourself having to run a leaner organization. Repetitive, yet critical, business processes will bog down your workforce if they aren’t automated.

RPA effectively makes the human workforce more useful during economic downturns, by giving you the freedom to capitalize on intellectual property and critical thinking.

Smartbridge can assist with deployment or support for:

UiPath
Automation Anywhere
Microsoft Power Automate

This includes seeing the entire project through from preparing the data to bot deployment. Or we can assist in any leg of the process.

Full Support and Maintenance Details

QUICK TIP!

If you haven’t evaluated RPA yet, what’s the quickest way to make an impact NOW?

Microsoft’s Power Automate recently launched their RPA capability with intelligent workflows. UiPath has special offers for new customers, contact us for more info!

Smartbridge is Qualified to Deploy Quick Wins.

While our core business model lies heavily on digital innovation, we are prepared and ready to provide exceptional experiences in these trying times, in the form of quick builds, and small (but mighty) successes.

Every quarter Smartbridge conducts Hackathons
We acquire skills to develop and deploy new and emerging technology.

We embrace agile methodologies when it comes to project management, development and reacting to the changing scope of the needs for a remote workforce.

AVAILABILITY

Smartbridge people are available for hourly or temporary skill shortages you may be experiencing. We will be offering considerably fair rates, so please contact us to inquire.

Immediately available people are skilled in:

DATA & ANALYTICS

  • MicroStrategy
  • Tableau
  • Snowflake
  • Attunity
  • Informatica
  • AWS and Azure (ADF, Databricks, Synapse Analytics)
  • Microsoft Power BI

APP INTEGRATION

  • Dell Boomi

AUTOMATION

  • UiPath
  • Automation Anywhere
  • Power Automate

ENTERPRISE APPLICATIONS

  • Salesforce
  • Oracle JD Edwards
  • NetSuite
  • M-Files ECM
  • Power Apps
  • Mobile App Development
  • Cloud (Azure, AWS, Oracle Cloud)

Visit The Smartbridge COVID-19 Insights Page

Includes articles, podcast episodes, social shares and more. Learn how stand-up technology solutions quickly, what free or discounted offers are out there, and so much more.

COVID-19 Guidance and Insights