NATURAL LANGUAGE PROCESSING (NLP)
You can see examples of NLP most prevalent through chatbots, voice assistants, and automated emails. NLP in RPA can help analyze structured, unstructured, and semi-structured data, and extract it for further analysis.
Through AI-driven practices, RPA vendors must scale their NLP capabilities to keep up with the demand and bandwidth of automation. Especially when automating end-to-end processes, NLP can provide a humanistic touch to enhance user experience.
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